Privacy Policy
We, at HFG Entertainments Pvt. Ltd, are committed to respecting your privacy and safeguarding any information we collect about you. This Privacy Policy explains how we collect, use, and share personal and non-personal data when you use our games, websites, and related services. References such as "our games," "services," or "products" in this document pertain to all offerings by HFG Entertainments Pvt. Ltd.
By using our services, you agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these practices, please refrain from using our games or services. We may periodically update this policy and encourage you to review it regularly. For any concerns, you may contact us at [[email protected]].
Information We Collect
1. Analytics Data
We use third-party analytics tools to gather data on how you interact with our products. This includes details such as visited web pages, add-ons used, and gameplay behavior. This data is analyzed in aggregate form to enhance our services and does not identify individual users.
2. Log Data
Whenever you access our services, we collect log data such as:
o Usage details, including session duration and pages visited.
o Device information, such as browser type, language settings, and IP address.
o Cookies or similar technologies to identify your device or browser.
3. Device Information
We may collect device-specific data, including:
o Hardware and software details (e.g., model, operating system, memory).
o Network and connection information, such as service provider and IP address.
4. Metadata
Metadata provides technical details about user content, such as when and how it was created. For example, metadata may reveal the format or origin of certain content.
How We Use Your Information
We use the data we collect to:
• Enhance Your Experience: Personalize the game environment and notifications to align with your preferences and location.
• Improve Features: Analyze user interactions to develop new functionalities and refine existing ones.
• Ensure Smooth Functionality: Monitor usage trends, resolve bugs, and optimize the performance of our services.
• Communicate With You: Send updates, respond to queries, and share promotional offers via email or push notifications.
• Maintain Security: Verify user identities and prevent unauthorized access or fraudulent activities.
Sharing Your Information
We may share your data with third parties in the following ways:
1. Service Providers:
Third-party companies assist us with analytics, email delivery, hosting, and advertising. These providers are contractually required to keep your data confidential and use it only as directed by us.
2. Business Partners:
We collaborate with partners to provide added functionality or integrated services.
3. Legal Compliance:
Your data may be disclosed to comply with legal requirements, enforce our terms, or address security concerns.
Payment Information
We do not store or collect financial details such as credit or debit card numbers. Payment processing is handled securely by third-party payment service providers.
Data Retention and Deletion
We retain user data as long as necessary to fulfill the purposes outlined in this policy. Upon request, we will review, modify, or delete your information unless retention is required by law. You can contact us at [[email protected]] for data-related inquiries.
Third-Party Terms
Some aspects of our services may involve third-party platforms (e.g., app stores, social media, or payment processors). Their privacy policies govern the use of your data on those platforms, and we are not responsible for their practices.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, such as:
• Access and Portability: Request a copy of the data we hold about you.
• Correction and Deletion: Update or remove your data as needed.
• Restriction and Objection: Limit or object to how your data is processed.
• Withdrawal of Consent: Revoke previously granted permissions.
To exercise these rights, contact us at [[email protected]].
Policy Updates
This Privacy Policy may be updated periodically. Updates will be communicated via our website, in-app notifications, or other appropriate means. Please review the policy regularly for changes.
If you have concerns about this Privacy Policy or how we handle your data, feel free to reach out to us at [[email protected]].